Terms and Conditions

We wish to provide the highest level of professionalism and quality service along with the best customer assurance policy in the industry. Our service repair warranty policy is:

1.  All parts replaced by us will be warranted to be free of defects for a period of 1 year. Many service companies provide 30, 60, or 90 day warranties. We feel that parts we install have been carefully selected and meet or exceed manufacturer specifications. For this reason we feel comfortable offering this excellent warranty. The labor to install the warranted part(s) is discussed in #2 below.

2. Our repair labor is warranted for a period of 1 year. this is the labor to repair or replace the part we installed in the initial repair, and not to correct other problems that may have arisen in the interim.

3. In case of refrigerant (Freon) leak repairs, our parts and labor warranty is as stated above with the following clarifications: 

   a. You are strongly urged to let the technician show you the location of the leak prior to and after the repair. If this is not possible due to attic or other inconvenient locations, be sure the technician accurately describes the leak location on his service tickets. Our warranty is for the specific leak repair.

   b. Unfortunately, many times there can be more than one leak in a system. We may locate only one and complete an effective repair only to be called out again later and find another one. Our warranty on the previous leak repair would not cove the new one. However, if within 30 days of the first leak location, we will proved a no charge diagnostic and leak search. You will then only pay for the repair of the leak, just as you would have done if we had located it on the first trip.

   c. Quotes are void after 30 days.